Delete your account and data
This page concerns the ZigZag app published by The Stolen Spot S.r.l. You can request deletion even without the app installed.
From the app
- Open ZigZag and sign in to the relevant account.
- Open Settings or Profile, then choose Delete account.
- Follow the identity and deletion confirmation shown in the app.
From the web or for linked data
Email info@thestolenspot.com with the subject ZigZag account deletion. Include the account’s email address or username, the system used (Android or iOS), and whether you also want to delete reports or other associated data. Do not send passwords. We may ask you to confirm your identity before proceeding.
What is deleted
The request concerns the sign-in identity and ZigZag profile and, after verifying the association, other linked personal data that we can delete, such as reports and attachments. Data stored only on your device, such as the garage and favourites, is deleted by removing the app’s data or uninstalling it. We may need to retain some transaction, security or dispute information under applicable obligations; we will tell you what remains and for how long in our response to the request.
Deleting an account does not cancel an active subscription. Manage it separately in Google Play or App Store.